Features

Everything in one record

Ten tools that usually come from ten vendors, sharing one patient record and one login.

Scheduling

A calendar that keeps itself full

Patients book the visit type you allow, at the location and provider they need. Reminders go out on their own, and an open slot never sits empty for long.

Online booking Per-provider, per-location booking pages with the visit types and buffers you set
Automatic reminders Text and email reminders on a schedule you control, with confirm and reschedule links
Multi-location calendar Switch locations from the top bar; staff only see the sites they work at

Explore Scheduling

Tuesday · Main St clinicSample data

Dr. LeeR. Patel, NPDr. Okafor

8:00 9:00 10:00 11:00

Maria A.Follow-up · Seen

James K.Video · 9:15

Priya S.New patient · Arrived

Tom H.Annual · Confirmed

Ana R.Video check-in

Leo M.Weight follow-up

Open slotRecall list ready

Grace W.Labs review · Roomed

Dev P.Consult · Confirmed

Sara B.Video · 10:00

Nora F.Procedure · Confirmed

SeenArrivedVideoOpen

Charting

Notes that close before you leave

Start from a template built for your specialty, pull forward what has not changed, and sign. Every edit after signing is an addendum, and every view is logged.

SOAP and specialty templates Start from a template, then make it yours with smart phrases and default text
A chart that reads at a glance Problems, medications, allergies, vitals and recent visits on one screen
Sign and lock Signed notes are locked; changes become dated addenda with your name on them

Explore Charting

Chart · Maria A.Sample data

Maria Alvarez52 · F · DOB 04/11/1974

Allergy: Penicillin

Problems

Essential hypertension
Prediabetes

Medications

Lisinopril 10 mg daily
Vitamin D3 2,000 IU

Systolic BP · last 6 visits

128/82 today Improving

TodayHTN follow-upSigned

Aug 12Medication startSigned + addendum

AI scribe Add-on

Your note, drafted by visit end

With the patient's consent, the scribe listens to the visit and drafts a structured SOAP note with suggested codes. Nothing reaches the chart until you review and sign it.

Consent first A consent prompt opens every scribed visit; no consent, no recording
Structured SOAP draft Subjective, Objective, Assessment and Plan, in your template's order
Suggested codes ICD-10 suggestions sit beside the assessment for you to accept or ignore

Explore AI scribe

AI scribe · draftSample data

Listening · consent recorded 8:30 AM

S: Home BP low 130s, higher mornings. Mild lightheadedness on standing.
O: BP 128/82 HR 72
A: Essential hypertension, improving. I10
P: Continue lisinopril 10 mg. BMP in 3 months.

Draft · not signedReview & sign

Telehealth

Video visits without another app

Patients tap the link in their reminder and land in your waiting room. No download, no separate login, and the chart sits beside the video.

No download for patients Visits run in the browser on phone, tablet or laptop
Virtual waiting room See who has checked in and admit them when you are ready
Chart beside the video Write the note, check the med list and order labs without leaving the call

Explore Telehealth

Video visit · James K.Illustration

12:48

Waiting room

SBSara B. · 10:00Ready

Visit note

Telehealth consent recorded

Billing & payments

Paid before they reach the car

Take a card at booking, charge at checkout and hand patients a superbill for their insurer. Packages and memberships renew on their own.

Card on file Securely store a card at booking for no-show fees and faster checkout
Packages and memberships Sell visit bundles and monthly plans that renew and track usage
Superbills Generate a superbill with codes in one click for out-of-network patients

Explore Billing & payments

Checkout · Priya S.Sample data

New patient visit · 99204$220.00

Membership credit · Wellness plan−$75.00

Due today$145.00

Card on file · •••• 4242 HSA

Charge $145.00Email superbill

Memberships

38 active4 renew this week

Packages

12 open27 visits left in total

Patient engagement

Follow-ups that actually go out

Recalls, check-ins and education go to the patients who opted in, approved by someone other than the person who wrote them.

Opt-in only Campaigns can only reach patients who opted in, and opt-outs apply everywhere at once
Two-person approval The person who writes a campaign cannot approve it; a second team member signs off
Education hub Share handouts and guides from one library instead of email attachments

Explore Patient engagement

CampaignsSample data

Annual wellness recallAwaiting approval

Audience: 212 patients due, opted in to texts

SO Written by S. OrtizJL Approver: Dr. Lee

Approve & scheduleRequest changes

Reviews

Hear the 2-star before Google does

Every patient gets the same short feedback request after the visit. A score of 2 stars or lower also alerts your manager, so you can follow up the same day.

Post-visit requests A short request goes out after checkout, timed the way you choose
Low-score alerts Scores of 2 stars or lower open a task for the practice manager
Trends by location See which site, provider or visit type is slipping before it shows online

Explore Reviews

Feedback · last 30 daysSample data

4.7from 96 visits

5★75

4★13

3★5

2★2

1★1

2★ after Thursday 4:30 PM visit“Waited 40 minutes past my time.” Task opened for the practice manager

Insights

Numbers you can act on Monday

The handful of numbers that run a practice: what you collected, who did not show, how full each provider was. Small counts are hidden so reports never point at one patient.

Revenue and collections By provider, location, visit type and payer
No-show and late-cancel rates With the reminder settings that were active at the time
Provider utilization Booked versus available hours, week over week

Explore Insights

Insights · OctoberSample data

Collected

$48,210▲ 6% vs Sept

No-show rate

4.2%▼ 1.1 pts

Utilisation

86%booked / available

Visit type	Visits	No-shows
Follow-up	184	7
New patient	52	3
Procedure	9	Hidden

Team operations

Handoffs nobody drops

Tasks, team threads and structured SBAR handovers live next to the patient they are about, and each role sees only what it needs.

Tasks on the patient Assign a call-back or lab review with a due date and owner
SBAR handovers Situation, Background, Assessment, Recommendation, saved to the chart
Team threads Talk about a patient without texting PHI to personal phones

Explore Team operations

Team · todaySample data

Call Maria A. with BMP planR. Patel · done
Review Grace W. lipid panelDr. Okafor · due 2 PM
Prior auth paperwork, Dev P.Billing · due Fri

SBAR handover · Grace W.

S: LDL 172, up from 148
B: Diet change since March, no statin
A: Above goal, no symptoms
R: Discuss options at Friday visit

Growth

Know which ad booked the visit

Campaign tags travel from the click to the booked appointment, so you can see which ads, listings and referrals bring in patients, without sharing anything clinical with ad platforms.

Click-to-visit attribution UTM tags follow the patient from the ad to the booked visit
Local visibility tracking Watch how your listing performs across locations
Loyalty and referrals Reward returning patients and see who refers whom

Explore Growth

Growth · booked visits by sourceSample data

SourceClicksBooked

Google Business Profile1,24064

Google Ads · weight clinic86031

Patient referrals—27

Instagram5409

Aggregate only · no patient data leaves EMR MD

Add-on modules

Add-ons, priced separately

Add-on

ePrescribing and EPCS

Electronic prescriptions, including controlled substances

Add-on

Insurance claim submission

Send claims and track remittances without leaving EMR MD

Add-on

Patient portal app

Records, forms, messages and payments for patients in one place

Add-on

FHIR API

Standards-based data exchange for labs, partners and patient apps

Everything in one record

A calendar that keeps itself full

Notes that close before you leave

Your note, drafted by visit end

Video visits without another app

Paid before they reach the car

Follow-ups that actually go out

Hear the 2-star before Google does

Numbers you can act on Monday

Handoffs nobody drops

Know which ad booked the visit

Add-ons, priced separately

ePrescribing and EPCS

Insurance claim submission

Patient portal app

FHIR API

Your next clinic day, calmer